Get full support for your business with us. We offer flexible support services that include preventative maintenance with Proactive contracts and break-fix solutions for any urgent needs in computer support. Our team of expert technicians guarantees reliable and efficient support to meet all your business needs.
Our Proactive computer maintenance contracts is a collection of tools that deliver a preventive maintenance strategy that aims to identify and correct the root causes of failure before they develop into more complex problems or equipment failures. It involves monitoring and remediating your computer to keep it in good condition keeping an eye on system errors hard drive capacity, updates, and security practices. By doing so, you can lengthen the lifespan of your devices and browse the web more safely. By implementing proactive maintenance, companies can increase productivity by 25%, reduce breakdowns by 70%, and lower maintenance costs by 25% compared to those relying on reactive maintenance practices.
Computer networks are essential for businesses of all sizes, including small businesses. The network forms the backbone of the company and is essential for keeping data flowing and the business operating. The network is also one of the trickiest parts of IT to troubleshoot due to its requirement for specialised knowledge to identify the cause of a problem. The network is also one of the most exploited areas of computer security, so ensuring your network is trouble free and secure is high on our list of priorities.
Reactive time and materials computer support is a service that provides technical assistance to businesses in the areas of hardware, software, and network support. It involves addressing equipment issues as they arise, instead of planning maintenance tasks in advance. Reactive support is billed on a time and materials basis, meaning that the client pays for the time and materials used to resolve the issue. Reactive support can be useful for businesses that have a limited budget or that do not require ongoing support. However, it can be more expensive in the long run than proactive support, which involves regular maintenance and monitoring to prevent issues from arising in the first place. Reactive support can also lead to longer downtime and lost productivity, as well as increased risk of data loss or security breaches.
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We understand that deciding to outsource your IT can be a challenging decision. But don’t worry, we’re here for you whenever you’re ready to have a friendly and honest chat.
With technology evolving rapidly and security landscapes constantly changing, it can be tough to keep up. We recognize how important it is to stay ahead of the curve, and we’re always ready to help you tackle your current challenges.
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